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♻️ Forgotten password

Brice Amiel avatar
Written by Brice Amiel
Updated over 2 months ago

To reset your password, first get your username, otherwise please contact us to verify that an account has been created for you.


1/ Reset request

On the Mercateam login page:

  • Click on the reset password / forgotten password button under the password field.

  • Click on the Send button once your email is filled in.


👉 A confirmation message will inform you that an email has been sent to the address registered with your account.


2/ Once the reset email is received

  • Once the reset email is received, you will be redirected to a page allowing you to set a new password and confirm it.

  • You will then be able to return to the login page to try to login again.

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