At Mercateam, we are convinced that the success of a deployment does not rely solely on one site, but on the strength of the collective.
Group governance is the key to:
Providing a clear direction for all sites.
Accelerating deployments by building on achievements already made.
Uniting business communities around common and concrete objectives.
In short: this framework is what will transform Mercateam into a true driver of global performance, well beyond the boundaries of a single site.
1 - A clear and shared group roadmap 📅
The group champion plays a pivotal role:
Build a readable roadmap where every site knows when and how it will be involved.
Ensure that projects follow one another or run in parallel to avoid wasting time.
Prepare the ground: notify sites at least 2 months in advance so they are ready and mobilized (by sharing our implementation kit, for example).
🔎 Case in point
During a deployment in the food industry sector, the shared roadmap allowed 6 different sites to anticipate their rollout.
One highly proactive site was able to go live twice as fast as expected because local teams had already:
identified their key users,
prepared their data (skills, certifications),
organized initial training sessions.
Result: the site went live on Mercateam in 3 weeks instead of 2 months, because everything was ready from the kick-off.
2 - A strong group project team 💪
A large-scale project requires a cross-functional team able to make decisions, coordinate, and standardize.
Here are the essential roles:
👉 With this team, you ensure that everyone plays by the same rules and that each site benefits from high-quality support.
3 - Lively and active business communities 🤝
Process leads and their communities are the beating heart of governance:
The first deployment becomes the reference model (the “common model”) that will serve all other sites.
Every 3 months, communities meet to share progress, resolve pain points, and spread best practices.
With a dedicated communication channel, everyone knows their counterparts, can exchange easily, and quickly find solutions.
👉 We recommend creating a Teams group with:
A Governance channel: for meetings, minutes, and presentations.
One channel per business process: Quality, HR, Production… for targeted and efficient exchanges.
🔎 Community example – Authorizations
During a group deployment, creating a Authorizations Community prevented sites from reinventing the wheel.
Together, they defined a common model directly reusable by all.
💥 Result: instantly exploitable group reporting and site champions supported by a clear framework.